We’ve summarised below the key services, what they mean, how they work and when they are recommended. Check to see if this makes your choice easier or give us a call on 1300 139 550 from 8am-6pm your local time anywhere in Australia. We provide standard plans for many of our services but frequently customise services to meet special business needs.

Service Description Speed
(Down/Up)
Service Grade
Mobile Broadband
  • Broadband internet service
  • No permanent connection (modem)
  • Accesses mobile phone network, anywhere
  • Equal download and upload speed
  • Used for web surfing, email and VoIP
Up to
7Mbps/1Mbps
Residential and Small Business Grade
DSL2+ Broadband
  • Asymmetric Digital Subscriber Line 2+
  • The 2nd generation broadband service
  • Uses existing phone line, always on
  • Can call out at the same time
  • Needs a permanent connection (modem)
  • Faster speed than dial up
  • Used for web surfing, email and VoIP
  • Separate bill for phone
  • Available in most areas
Up to
24Mbps/1Mbps
Residential and Small Business Grade
DSL2+ Bundled Broadband
  • As for ADSL2+ except:
  • Broadband internet is bundled with phone
  • Combined internet and phone bill
Up to
24Mbps/1Mbps
Residential and Small Business Grade
Naked Broadband
  • As for ADSL2+ except:
  • Provides broadband internet only
  • Uses phone line without phone connected
  • No phone service available (no dial tone)
  • Bill for internet only
Up to
24Mbps/1Mbps
Residential and Small Business Grade
Symmetric DSL
  • Single-Pair High-speed Digital Subscriber Line
  • Reliable dedicated inter-office connection
  • Equal download and upload speed
  • Ideal for inter-office VPNs
  • Ideal for web and email server hosting
  • Bill for internet only
  • Availability varies per state
Up to4Mbps/4Mbps Business Grade
Midband Ethernet
  • Equal download and upload speed
  • Ideal for web and email server hosting
  • Bill for internet only
  • Available in most metro and large regional centres
Up to
40Mbps/40Mbps
Business Grade
NBN Fibre
  • Latest Broadband Service
  • Equal download and upload speed
  • Ideal for homes and small offices
  • Internet and Phone service
  • Available in very limited areas
Up to
100Mbps/40Mbps
Residential Grade (No Service Guarantees)
Corporate Fibre / Metro Ethernet
  • Ultra reliable high speed internet
  • Equal download and upload speed
  • Ideal for inter-office connections
  • Ideal for web and email server hosting
  • Bill for internet only
  • Available in many areas
Up to
1,000Mbps/1,000Mbps
Business Grade