NBN Service Plan Change

Is your current plan no longer suitable for your needs? Use this form to change your service to a plan that is more suitable. Before you start this application you will need your:
1. ZettaNet Account Number.
2. Username of the NBN service you want to upgrade/downgrade.
This information is available on your ZettaNet invoice.

Account Number*

Please provide your 10 digit ZettaNet Account number. This will be listed on any ZettaNet invoice or receipt.
NBN Service Username*

Please provide the username for the NBN service you would like to change. This is typically something like acme@zetta.net.au or abc@globaldial.com
Plan Change Fee
Total Upfront
$ 0.00

NBN Service Plans
Select your new NBN Plan. All NBN plans (Except “NBN Lite” plans) include our VoIP service with unlimited* local and standard national calls.
Plans*
- NBN GO12 (12Mbps / 1Mbps 300GB Anytime) - $65
- NBN GO25 (25Mbps / 5Mbps 2000GB Anytime) - $75
- NBN GO50 (50Mbps / 20Mbps 2500GB Anytime) - $95
- NBN GO100 (100Mbps / 40Mbps 3000GB Anytime) - $108
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Delivery Timeframes and Cancellation Fees*
- I understand that any quoted service delivery time frames are estimates only and the service may be delivered in a shorter or longer timeframe. I understand that I will be liable for cancellation fees should I cancel this order.
Service Speeds*
- I understand ZettaNet cannot guarantee that I will receive a certain NBN speed. Speeds vary based upon many factors including the underlying technology used. If your new plan speed is not appropriate for the plan you have chosen ZettaNet will downgrade you service free of charge.
Static IP*
- I understand that in some rare instances ZettaNet may need to change my assigned static IP address. In such cases ZettaNet will endeavour to provide you with 30 days’ notice.
Terms and Conditions*
- I have read and understood the terms and conditions.
Plan Change Fee*
- I understand that I will be charged a one-time plan change fee of $29.00.
Have you checked everything?*
- Yes, I am ready to place my plan change request.
Special Instructions
If you have any other information that may help us process this order please provide it above.
Total Upfront Charge (Inc GST)
$ 0.00
New Monthly Charge (Inc GST)
$ 0.00

NBN Service Plans