NBN Service Order

Complete this form to subscribe to a new NBN service. Before you start this application you will need:
1. Your installation address.
2. Current telephone number and telephone account number (If you want to transfer to your number to the NBN service).
3. Your payment details. Credit Card (Mastercard/Visa), Direct Debit and BPAY are accepted. (Optional for existing customers)

Plan Selection
NBN Plans*
- NBN Lite (50GB, 12Mbit/1Mbit) - $49.00
- NBN GO12 (300GB, 12Mbit/1Mbit) - $59.00
- NBN GO25 (2000GB, 25Mbit/5Mbit) - $75.00
- NBN GO50 (2500GB, 50Mbit/20Mbit) - $89.00
- NBN GO100 (3000GB, 100Mbit/40Mbit) - $99.00
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Are You*
- A new ZettaNet customer
- An existing ZettaNet customer
Account Number*
Please provide your 10 digit ZettaNet Account number. This will be listed on any ZettaNet invoice or receipt.
Is this NBN service replacing an existing DSL service you have with ZettaNet?
- No
- Yes
What is the username of the DSL service?
i.e. joebloggs@highway1.com.au, jcitizen@globaldial.com
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

NBN Installation Address
Please let us know where you would like your NBN broadband service installed.
Street No.*
Street Address*
Suburb*
State*
Post Code*
Building Type*
NBN Location ID
If you have received a notice in the mail about NBN, this document may list an ID for your property. It is not essential to provide this information but it does help us determine your exact location more quickly.
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

You can elect to get a new telephone number with your NBN service or transfer your existing copper based telephone number over to the NBN.

ZettaNet uses VoIP technology to provide you with a telephony service. This technology may not be compatible with Medical alarms, autodiallers or emergency call buttons. If you have such a device, we strongly recommend that you register your device with NBN Co and speak to your device provider for further information.
Telephone Number*
- Give me a NEW telephone number - $0.00
- Transfer (PORT) my existing telephone number - $65.00
Transferring (PORT) your existing telephone number will transfer your telephone number from your existing telephone provider to ZettaNet's VoIP service.
Number Porting Authority
Your Telephone Number*
Current Telephone Provider*
Other Telephone Provider Name
Telephone Account Number*
For Telstra and Optus customers this will be listed on your invoice.
Service Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Contract
If you wish to pay upfront with no contract term you can cancel your service at any time. If you signup on a 24Mth term, we will waive the installation costs.
Contract Term*
- No Contract Term - $220.00 Setup Fee
- 24 Months Contract - $0.00 Setup Fee
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Equipment - NBN Router
Our NBN Voice offering uses VoIP(Voice over IP) technology. In order to use a telephony service you will need either one of the following: - A VoIP Enabled NBN Modem Router - A VoIP enabled Handset We are able to provide portable handsets or Billion modems.
Router/Firewall
- Netcomm NF18ACV - $179.00
  NBN Ready/VDSL/ADSL2+ Dual Band AC1600 Wireless Gigabit Gateway with VoIP
- Juniper SRX110 - $766.00
  NBN Corporate Router/ADSL, 8 Ports, 700Mbps Firewall with Intrusion Protection.
- I have my own NBN compatible Modem/Router
All pricing includes basic configuration and shipping.
Router/Firewall Upfront
- Netcomm NF18ACV - $179.00
  NBN Ready/VDSL/ADSL2+ Dual Band AC1600 Wireless Gigabit Gateway with VoIP
- Juniper SRX110 - $766.00
  NBN Corporate Router/ADSL, 8 Ports, 700Mbps Firewall with Intrusion Protection.
- I have my own NBN compatible Modem/Router
Router/Firewall Recurring
- Netcomm NF18ACV - $9.00 p/m for 24 months
  NBN Ready/VDSL/ADSL2+ Dual Band AC1600 Wireless Gigabit Gateway with VoIP
All pricing includes basic configuration and shipping.
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Equipment - VoIP Telephone
In order for your telephone service to work with ZettaNet you will be required to use a VoIP capable telephone or purchase a router that has an Analogue Telephone Adapter.
Product Name
- I do not need a handset
- Yealink W56P Cordless Handset - $210.00
  Yealink’s upgraded DECT phone W56P is developed to enhance communication for on-the-go workers in various industries such as warehousing, catering and retailing. Featuring a big 2.4-inch color screen, an elegant industrial design, excellent battery performance and other multiple usability and phone management upgrades, the base unit is PoE compatible, and can pair with both W56H and W52H handsets.
Additional Handset
Additional Handset
- I do not need an additional handset
- Yealink W56P Cordless Handset ONLY - $155.00
  Yealink W56H cordless units allow you to extend the numbers of users whilst providing increased flexibility and scalability when used in conjunction with the W56P handset and base station.
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

First Name*
Surname*
Date of Birth*
Email*
Contact Number*
Company Name
ABN or ACN
Billing Address
Street or PO Box*
Suburb*
State*
Post Code
Shipping Address*
Shipping Address
Street or PO Box*
Suburb*
State*
Post Code
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Payment Details*
As an existing customer you can elect to pay with the details we have on file or you can supply new payment information.
Payment Type*
Credit Card
Credit Card*

MasterCard
Visa
Card Number Expiration Date Security Code Cardholder Name
Direct Debit Details
“You” request and authorise ZettaNet Pty Ltd (Debit User ID 375019) to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
Account Holders Name*
Bank Name*
Branch/BSB*
Account Number*
Pricing Summary
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Security Alarm Compatibility
Not all security systems are compatible with the range of NBN services and technologies. Before you proceed further with your application, you should consult your security systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you. For more information refer to our Help Article.
Medical Alarm Compatibility
Not all medical alarm systems are compatible with the range of NBN services and technologies. Before you proceed further with your application, you should consult your medical alarm systems provider to confirm your system compatibility and investigate if alternative solutions may be available to you.

It's important to register your medical alarm (monitored and unmonitored), autodialler or emergency call button with nbn's Medical Alarm Register.

Total Upfront
$ 0.00
Total Monthly
$ 0.00
Fees Payable at Order Placement*
- I accept that I will be charged for the upfront fee (install/equipment) and the first monthly fee upon the placement of this order. These monies will credited to my account and used to verify my payment method. Should ZettaNet be unable to deliver the ordered service then those monies will be refunded.
Total Order Placement Charge
$ 0.00
Delivery Timeframes and Cancellation Fees*
- I understand that any quoted service delivery time frames are estimates only and the service may be delivered in a shorter or longer timeframe. I understand that I will be liable for cancellation fees should I cancel this order.
Installation and Preparation*
- I understand that the contract includes the installation of the Network Termination Device but all internal in-premesis cabling is my responsibility. I've read through Preparing for the NBN (PDF).
Security and Medical Alarms*
- I understand that my security and/or medical alarm may not operate on the NBN network and will consult my alarm provider to seek further information and an available solution.
No Handset Provided*
- I understand that i have chosen to supply my own Telephone handset and that this may not be fully compatible with the service.
Static IP*
- I understand that in some instances ZettaNet may need to change my assigned static IP address. In such cases ZettaNet will endeavour to provide you with 30 days’ notice.
Terms and Conditions*
- I have read and understood the terms and conditions.
Have you checked everything?*
- Yes, I am ready to place my NBN order.
Special Instructions
If you have any other information that may help us process this order please provide it above.
How did you hear about us?*
Partner ID
If a ZettaNet partner or service desk representative has referred you please put their name or ID in here.

Step 1 of 12 - Getting Started

Plan Selection

Pricing Summary

Pricing Summary

NBN Installation Address

Pricing Summary

Number Porting Authority

Pricing Summary

Contract

Pricing Summary

Equipment - NBN Router

Pricing Summary

Equipment - VoIP Telephone

Additional Handset

Pricing Summary

Billing Address

Shipping Address

Pricing Summary

Credit Card

Direct Debit Details

Pricing Summary

Security Alarm Compatibility

Medical Alarm Compatibility

About ZettaNet

Offices

CONTACT