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Broadband Relocation

Step 1 of 9 - Getting Started

11%
  • Are you moving house? Use this form to relocate your broadband service. Before you start this application you will need:
    1. Your ZettaNet Account Number.
    2. Your installation address.
    3. New telephone number and telephone account number (If installing on an active telephone line).
    4. Your payment details. Credit Card (Mastercard/Visa), Direct Debit and BPAY are accepted.
  • Please provide your 10 digit ZettaNet Account number. This will be listed on any ZettaNet invoice or receipt.
  • Please provide the broadband username of the service you would like to relocate.
  • ADSL2+ Broadband provides Internet speeds up to 24Mbps. With an OPTIONAL telephone service.
    ADSL2+ Bundled Broadband provides Internet speeds up to 24Mbps with bundled telephone service.
    Naked Broadband is just like ADSL2+ broadband except you save on line rental costs and use VoIP to make calls.
    *Please note that the above relocation fee may vary and is calculated according to the below conditions:

    Relocation within Contract (within 6 months of previous service activation) - $ 200.00
    Relocation within Contract (after 6 months of previous service activation) - $ 110.00
    Relocation outside of Contract (or less than 6 months of contract remaining) - $ 110.00 + New 12mth Contract

    *Please note that the above relocation fee may vary and is calculated according to the below conditions:

    Relocation within Contract (within 12 months of previous service activation) - $ 200.00
    Relocation within Contract (after 12 months of previous service activation) - $ 110.00
    Relocation outside of Contract - $ 110.00 + New 12mth Contract

    *Please note that the above relocation fee may vary and is calculated according to the below conditions:

    Relocation within Contract (within 12 months of previous service activation) - $ 200.00
    Relocation within Contract (after 12 months of previous service activation) - $ 110.00
    Relocation outside of Contract - $ 110.00 + New 12mth Contract

    Please note that if a technician is required to visit onsite to complete the installation on an active telephone line or to reactivate an inactive telephone line an additional fee of $125.00 will be payable. New telephone services for locations such as buildings or multi-dweling units will require the applicant to source a third-party to complete internal wiring for the delivery of the telephone service.
    Time frames for phoneline orders are as follows:
    In-place or previous existing line Within 3 Days
    NEW line (Urban area) Within 6 Days
    NEW line (Rural area [Major]) Within 11 Days
    NEW line (Remote or minor rural area) Within 16 Days
  • Please provide the telephone number where you want the broadband service installed.
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    Note: Any existing DSL services on the same line will be terminated as part of this relocation order.
  • Installation Address

    Please let us know where you would like your broadband service installed.
  • Internet Only Plans

    ADSL2+ provides internet only and you will receive a separate bill for your phone service. The plans are listed below and show OnPeak and OffPeak data quotas.
  • Naked Plans

    Naked Broadband is just like ADSL2+ except no dial tone is present on the telephone line. You can than use VoIP (Voice over IP) service to make calls. Naked plans offer discounts because you no longer need to pay any line rental.

    Home Naked plans provide Peak and Offpeak data, free uploads.
  • Bundled ADSL2+ Plans

    Bundled Broadband is just like ADSL2+ except we provide you with both your internet and telephone service. This way you can make savings using our great call rates.
  • Telephone Service

    Local Calls: 15.125c
    Mobile Calls: 10.3c/min (10c Flag fall)
    National Calls: 25.6c/min (10c Flag fall)
    View all Rates
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  • $ 0.00
  • Optional VoIP Service

    VoIP (Voice over Internet Protocol) provides you with flexibility over your telephone service. VoIP allows you to make phone calls over the internet at cheaper rates than a traditional telephone service. VoIP requires an active broadband service to make and receive calls.

    Call Rates
    Local/National : $0.10 (No Flagfall)
    Mobile : $0.23 / min (No Flagfall)
    International Rates: View
    Each VoIP channel allows you to receive an incoming call. For example, if you have 3 channels you will be able to receive 3 incoming calls at once.
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  • Equipment

    Modem prices include setup, testing and shipping.
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  • $ 0.00
  • What is the best number to contact you on?
  • Billing Address

  • Shipping Address

  • $ 0.00
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  • As an existing customer you can elect to pay with the details we have on file or you can supply new payment information.
  • Credit Card Details

  • MasterCard
    Visa
    Supported Credit Cards: MasterCard, Visa
     
  • Direct Debit Request

    “You” request and authorise ZettaNet Pty Ltd (Debit User ID 375019) to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
  • Account Holder's Name Bank Name BSB Number Account Number Date Of Agreement Actions
             
    There are no Direct Debit Requests.

    Maximum number of direct debit requests reached.

  • If you have any other information that may help us process this order please provide it above.
  • Press 'Submit' below to complete your relocation order.

    If you have any further questions relating to this order please contact Support on 1300 139 550.
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About ZettaNet

ZettaNet partners with MSPs, ISVs, VARs and System Integrators to deliver high speed enterprise fibre internet, NBN , Hosted PBX, VoIP, SIP Trunks, Networking Hardware and secure SD-WAN.
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  • Direct Debit Request

    “You” request and authorise ZettaNet Pty Ltd (Debit User ID 375019) to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
  • Agreement is effective as of today's date.