Broadband Plan Change

Need more downloads? Need faster service? Use this form if you want to change your broadband plan. Before you start this application you will need:
1. ZettaNet Account Number.
2. Username of the Broadband service you want to upgrade/downgrade.
3. Your payment details. Credit Card (Mastercard/Visa), Direct Debit and BPAY are accepted. (Optional for existing customers)

Account Number*
Please provide your 10 digit ZettaNet Account number. This will be listed on any ZettaNet invoice or receipt.
Broadband Username*
Please provide the username for the broadband service you would like to change. This is typically something like acme@zetta.net.au or abc@globaldial.com
What kind of broadband service do you currently have?*
If you want to change to a different service type, for example, from and internet only to a bundled service, please contact our service desk on 1300 139 550.
Plan Change Fee
If you upgrade to a plan with the same or higher monthly value there will be no plan change fee.
Total Upfront
$ 0.00

ADSL2+ Internet Plans
ADSL2+ provides internet only and you will receive a separate bill for your phone service.
Plans*
- DSL2+ 1 (100GB) - $49
- DSL2+ 2 (500GB) - $66
- DSL2+ 3 (1000GB) - $87
Naked Plans
Naked Broadband is just like ADSL2+ except no dial tone is present on the telephone line. You can than use VoIP (Voice over IP) service to make calls.

*Please be aware that converting your Bundled service to a Naked DSL will remove the telephony number which is not recoverable.
Plans*
- Naked 1 (100GB) - $79.00
- Naked 2 (500GB) - $93.00
- Naked 3 (1000GB) - $114.00
Bundled ADSL2+ Plans
Bundled Broadband is just like ADSL2+ except we provide you with both your internet and telephone service. This way you can make savings using our great call rates.
Plans*
- DSL2+ Bundled 1 (100GB) - $50 + Line Rental $29
- DSL2+ Bundled 2 (500GB) - $64 + Line Rental $29
- DSL2+ Bundled 3 (1000GB) - $85 + Line Rental $29
Total Upfront
$ 0.00
Total Monthly
$ 0.00

Payment Details*
As an existing customer you can elect to pay with the details we have on file or you can supply new payment information.
Payment Type*
Credit Card Details
Credit Card

MasterCard
Visa
Card Number Expiration Date Security Code Cardholder Name
Direct Debit Details
“You” request and authorise ZettaNet Pty Ltd (Debit User ID 375019) to arrange, through its own financial institution, a debit to your nominated account any amount ZettaNet Pty Ltd, has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
Account Holders Name*
Bank Name*
Branch/BSB*
Account Number*

Broadband Speeds*
- I understand ZettaNet cannot guarantee that I will receive a certain ADSL2+ broadband speed. Speeds vary based upon many factors.
Static IP*
- I understand that in some rare instances ZettaNet may need to change my assigned static IP address. In such cases ZettaNet will endeavour to provide you with 30 days’ notice.
Terms and Conditions*
- I have read and understood the terms and conditions.
Plan Change Fee*
- I understand that if I change to a lower monthly value plan, I will be charged a one-time change fee of $29.95. There is no plan change fee when going to a higher or equivalent monthly value.
Have you checked everything?*
- Yes, I am ready to place my broadband plan change request.
Special Instructions
If you have any other information that may help us process this order please provide it above.
Total Upfront Charge (Inc GST)
$ 0.00
New Monthly Charge (Inc GST)
$ 0.00

ADSL2+ Internet Plans