As a ZettaNet customer you may receive emails suggesting your account will be suspended or may expire and are directed to open an attachment or to go to a strange website to renew your account. These are attempts to “phish” for your credit card details or install a virus. The emails have NOT been sent by ZettaNet and are fraudulent. The following points will help identify legitimate emails from ZettaNet:
- All renewal requests will come from email@example.com
- ZettaNet staff will never ask you to supply your credit card or account(login/password) details in an email.
- All renewal emails will direct you to go to the ZettaNet website www.zetta.net.au or domain-renewer.zetta.net.au, if the website is different from this (eg http://www.h1.com, http://www.highway1.tz) then this is a fraudulent email.
To find our more information on this kind of activity please go to:
- Microsoft: Help prevent identity theft from phishing scams
- Anti-Phishing Work Group
- TrendMicro (Antivirus)
If you have any questions at all about the validity of any email sent to you please contact firstname.lastname@example.org immediately.
Please forward any phishing email that your receive to email@example.com so that appropriate criminal investigations may be undertaken.